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What is Go-Uptime?

What Is Go-Uptime?

When your refrigeration equipment breaks down over the road, it can be an extremely infuriating, expensive, and time-consuming experience. What if you didn’t have to handle that hassle and frustration alone? Go-Uptime’s road breakdown service can make the equipment breakdown process easier.

When you sign up with Go-Uptime, you are signing up to have a team of knowledgeable refrigeration professionals handle every aspect of the repair process so that you can concentrate on other important things.

When your refrigeration equipment goes down, the driver makes one call, and we take it from there. We will find you the right repair partner, negotiate prices, schedule the work, and see everything through until you are back up and running as quickly as possible.

I’m sure you have a lot of questions about Go-Uptime and what makes it different from other road breakdown service providers. Here are some answers to our most frequently asked questions:

What Services Do You Offer?

Go-Uptime specializes in refrigeration repairs, but we can also provide breakdown services for all types of tractor-trailer equipment throughout North America. We have several customers who use us for all of their refer, trailer, and APU repair needs.

Go-Uptime utilizes cutting-edge breakdown tracking, which allows us to provide you structured communication from the first alarm through repair completion.

Unlike most road breakdown services that use answering service personnel, our staff is entirely comprised of knowledgeable factory trained employees who are capable of troubleshooting issues and determining the most efficient and cost-effective ways to solve your breakdown problems.

We mitigate payment and invoicing confusion by dealing with all of the repair related paperwork and payments and sending you a single invoice. This will decrease driver downtime because they won’t have to wait for payment authorization and can get back on the road faster.

What is the Service Coverage Area?

Go-Uptime has a strong relationship with hundreds of repair locations, including locations in Mexico and Canada. We provide support for tractor-trailer equipment from coast-to-coast throughout North America.

What Are the Hours of Service?

Go-Uptime is available 24 hours a day/ 365 days a year, including holidays.

What Is The Cost for Service?

Our fee is $59 per breakdown plus 5% of any invoice that we pay on your behalf. Even with our modest fee, the cost is often less than if you had handled everything yourself. Go-Uptime customers receive an average discount of about 15% on each breakdown repair.

How Does Go-Uptime Lower The Repair Costs?

As a Go-Uptime customer, you will be able to utilize the discounts that we have negotiated with our vast network of trusted professional repair locations. As a company with several customers, we are able to use the combined fleets of all of our customers as leverage with our industry partners to ensure that you are getting the best possible price and discounts on all of your breakdown repairs.

If you would like more information call us at 1-800-689-0915 or visit our website at  

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