Service Overview

At Midlands Carrier Transicold, we pride ourselves on delivering superior service on time every time. We’re competitive with our pricing, too, so you can choose the best without breaking the bank.

We employ Carrier factory-trained technicians, and our innovative internal training center helps ensure all of our technicians have the most up-to-date training. We are also accredited by Carrier for Mod 1 (trailers and railcars) with Mod 2/3/4 coming soon. Our mobile technicians—three in Kansas, one in Grand Island and four in Omaha—stop and check units at trailer drop yards as a courtesy. If they notice fuel under the unit or any other sort of issue, they notify the customer, “You have a fuel leak. Would you like us to fix it?” We’re happy to help.

Customer complaints tend to be rare—not in our industry, just at our company. But if they do occur, we do everything in out power to right the wrong and to get you up and running in no time. Have an active Carrier warranty on your unit? We make sure it covers what it says it will cover. That’s our job.

Service Center Locations
Click to view services available and hours of operation

Omaha, Nebraska
Grand Island, Nebraska
Dodge City, Kansas
Wichita, Kansas
Abilene, Salina & Emporia, Kansas

 

Maintenance Contract Management

Take control of your fleet maintenance costs with a fixed-rate maintenance program. Our experienced staff monitors and maintains more than 6,500 refrigeration units, utilizing state-of-the-art fleet maintenance software and GPS tracking technology to keep equipment running at peak efficiency. Let us handle your maintenance so you can focus on what’s most important—your customers.

  • Scheduled and guaranteed cost-maintenance programs
  • Tracking and documenting of your maintenance and service intervals
  • Expert maintenance and repairs from coast-to-coast
  • Fixed hourly and annual maintenance rates

Contact our Service Department at 402-895-5500 or 800-655-9382 or our Rail Service Department at 402-829-3760 or raildepartment@midlandscarrier.com to learn more.